Data privacy

vrame consult gmbh

1. General information

The sections below provide a simple overview of what will happen to your personally identifiable information when you visit our website. Personally identifiable information is any information that can be used to identify you as an individual. For detailed information on data privacy please read our Data Privacy Policy which you will find below this text.

Information captured on our website

Who is responsible for capturing information on this website?

All data captured through this website is processed by the website operator whose contact information can be found on the Imprint page of this website.

How do we collect your information?

We collect your information when you provide it to us, for example, by entering on a contact form.

Other data is captured automatically by our IT systems when you visit our website. This is primarily technical information (e.g., your Internet browser and operating system or the time you access one of our webpages). This type of information is collected automatically as soon as you access our website.

For what purposes do we use your information?

Some of your information is collected to ensure error-free operation of our website. Other data may be used to analyse you behaviour as a user of our website.

What are your rights with respect to your information?

You have the right to be informed about the origin, the recipient and the purpose of storing your personally identifiable data at any time free of charge. You are also entitled to demand rectification, blocking or erasure of this information. If you have any questions about this, or any other questions related to data privacy, feel free to contact us at any time using the address indicated on the Imprint page. You also have the right to file a complaint with the responsible supervisory authority.

Furthermore, in certain circumstances you have the right to demand restriction of the processing of your personally identifiable data. For further details please refer to the section titled “Right to Restrict Processing” in our Data Privacy Policy.

 

2. General remarks and mandatory information

Data privacy

The operators of these web pages take the protection of your personal data very seriously. We will treat your personally identifiable data confidentially and according to the applicable data privacy laws and this Data Privacy Policy.

When you use this website, various personally identifiable information is collected. Personally identifiable information is any information that can be used to identify you as an individual. This Data Privacy Policy explains what kinds of information we collect and how we use it. It also explains how and for what purpose this is done.

Please note that any transmission of information over the Internet (e.g. when communicating by e-mail) can expose the information to security vulnerabilities. It is impossible to guarantee full protection of transmitted data against third-party access.

Data Controller

The Data Controller responsible for processing all data collected through this website is:

vrame consult gmbh
Anklamer Str. 28
10115 Berlin, Germany

Phone: (+49) (0)30 – 61 74 28 28
E-mail: datenschutz@vrame.com

The Data Controller is the natural person or legal entity who decides, whether alone or jointly with others, about the purposes and means of processing personally identifiable data (e.g. names, e-mail addresses etc.).

Withdrawal of your consent to our processing of your information

Many data-processing operations require your express consent. You may revoke your consent at any time. You may do so in an informal e-mail message to us. The legality of any data processing performed before you withdraw your consent will remain unaffected by your withdrawal.

Right to object to the collection of data in special cases and to direct marketing (GDPR, Art. 21)

Provided that your data is processed according to GDPR, Article 6(1)(e) or (f), you have the right to object to our processing of your personally identifiable data at any time on grounds relating to your particular situation; the same applies to any profiling performed on the basis of these legal stipulations. To find out about the legal basis for the processing of your data, please refer to this Data Privacy Policy. If you raise an objection, we will cease to process your relevant personally identifiable data unless we are able to demonstrate that such processing is required on compelling legitimate grounds which take precedence over your interests, rights or freedoms, or that such processing is necessary for the establishment, exercise or defence of legal claims (objection according to GDPR, Art. 21(1)).

You have the right to object to the processing of any of your personally identifiable data for direct marketing purposes; the same applies to profiling for direct marketing purposes. Upon your objection, your personally identifiable data will no longer be used for direct marketing purposes (objection according to GDPR, Art. 21(2)).

Right to lodge a claim to the responsible supervisory authority

In the event of any violation of the GDPR, the data subject has the right to lodge a claim to a supervisory authority, in particular in the EU member state where they reside, have their place of employment or where the alleged breach has occurred. The right to lodge a claim does not limit any other legal remedies under administrative law or any judicial remedies.

Right to data portability

You have the right to have any information we process automatically, whether based on your consent or in performance of a contract, forwarded to you or any third party in a common, machine-readable format. If you request direct transmission of the data to another Data Controller, your wish can only be granted if it is technically feasible to do so.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content such as orders or enquiries you send to us as the operators of this website, this website uses SSL or TLS encryption. You can recognise an encrypted connection when the beginning of your browser’s address line switches from “http://” to “https://”, and a small lock symbol appears next to it.

When SSL or TLS encryption is enabled, the information you send to us cannot be read by third parties.

Right of information, blocking, erasure or rectification

Within the scope of applicable law, you are entitled at any time to obtain information free of charge about your personally identifiable data stored by us, its origin and recipients, as well as the purpose of processing your data; you also have the right to demand rectification, blocking or erasure of this information. If you have any further questions about personally identifiable data, feel free to contact us at any time using the address indicated on the Imprint page.

Right to restrict processing

You have the right to demand restriction of the processing of your personally identifiable data. To do so you may contact us at any time using the address indicated on the Imprint page. The right to restrict processing exists in the following circumstances:

If you contest the accuracy of the personally identifiable data stored by us, we typically need some time to verify this. You have the right to demand that the processing of your personally identifiable data be restricted while we perform this verification.
If your personally identifiable data has been or is being processed illegally, you have the option to restrict the processing of your data instead of demanding erasure of the data.
In the event that we no longer need your personally identifiable data but you need the data to exercise, defend or raise legal claims, you may demand that the processing of your personally identifiable data be restricted rather than having the data erased.
If you have raised an objection according to GDPR, Art. 21(1), your interests must be balanced against ours. Until the prevailing interests have been determined, you have the right to demand that the processing of your personally identifiable data be restricted.
If you have restricted the processing of your personally identifiable data, your data must not be processed – apart from being stored – without your consent, unless processing is required to assert, exercise or defend legal rights or to protect the rights of another natural person or legal entity, or unless processing is warranted for reasons of an important public interest of the European Union or one of its member states.

 

3. Information captured on our website

Cookies

Our webpages may use so-called cookies. Cookies do not cause any damage to your computer and do not contain any computer viruses. We use cookies to make our services more user-friendly, more effective, and safer. Cookies are small text files which are stored on your computer by your browser software.

Most of the cookies we use are so-called Session Cookies which are deleted automatically when your visit ends. Other cookies remain on your device until you delete them. These cookies allow us to recognise your browser the next time you visit our webpages.

You have the option of adjusting your browser settings so you will be notified every time a cookie is about to be set, allow cookies in selected cases only, reject cookies in other cases or generally, and enable automatic deletion of cookies when you close your browser. Disabling cookies may limit the functionality of this website.

Cookies which are required to perform electronic communication transactions or enable certain features you wish to use (e.g. the shopping basket feature) are stored on the basis of GDPR, Art. 6(1)(f). The website operator has a legitimate interest in the storage of cookies which ensure technically error-free and optimised provision of its services. Other cookies (e.g. cookies for analysing your surfing behaviour) that are stored are discussed separately in this Data Privacy Policy.

Server log files

The provider of the webpages collects and stores information automatically in so-called server log files which your browser software transmits to us automatically. These include:

Browser type and version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server query
IP address
This information is not combined with any other data sources.

The information is collected based on GDPR, Art. 6(1)(f). The operator of the website has a legitimate interest in a technically error-free presentation as well as the optimisation of its website, which is contingent upon the capture of the server log files.

Contact form
When you send us a request using our contact form, your information provided on the entry form including the contact information provided by you will be stored for the purpose of responding to your enquiry and addressing any potential follow-up questions. We will not disclose this information to anyone without your consent.

This means that the data you enter into the contact form will be processed exclusively on the basis of your consent (GDPR, Art. 6(1)(a). You may revoke your consent at any time. You may do so in an informal e-mail message to us. The legality of any data processing performed prior to your revocation will remain unaffected by your revocation.

We will retain the information you entered into the contact form until you ask us to delete it or revoke your consent to the data being stored, or until the purpose of storing the data ceases to exist (e.g. after your enquiry has been fully addressed). The above shall apply without prejudice to mandatory legal provisions, in particular those applying to retention periods.

Enquiries by e-mail, telephone or fax
When you contact us by e-mail, telephone or fax, your enquiry and all associated personally identifiable data (name, subject you enquire about) will be stored and processed by us so we can address your concern. We will not disclose this information to anyone without your consent.

This information will be processed based on GDPR, Art. 6(1)(b), provided that your enquiry relates to the performance of a contract or is necessary for your pre-contract activities. In all other cases, the processing of your information will be based either on your consent (GDPR, Art. 6(1)(a)) and / or our legitimate interest (GDPR, Art. 6(1)(f)) in effective processing of enquiries received by us.

We will retain the information transmitted by you when contacting us until you ask us to erase it or revoke your consent to the storage of your information, or until the purpose of storing the data ceases to exist (e.g. after your enquiry has been fully addressed). The above shall apply without prejudice to mandatory legal provisions, in particular those applying to statutory retention periods.

 

4. Google Analytics

This website uses the service Google Analytics provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to analyse the way users use the website. Google Analytics uses cookies, which are text files stored on your computing device. Information collected through cookies is usually transmitted to, and stored on, a Google server in USA.

This website uses IP anonymisation. Within the member states of the EU and the European Economic Area, user IP addresses are truncated. This prevents identification of individuals through their IP addresses. Based on the data processing agreement between the website operators and Google Inc., Google uses the aggregated information to evaluate website use and activities and to provide services related to Internet use.

You may prevent storage of cookies on your device by changing the appropriate settings in your browser. However, there is no guarantee that you will have unlimited access to all features of this website if your browser rejects cookies.

Furthermore, you may use a browser plug-in to prevent information collected by cookies (including your IP address) from being transmitted to, and utilised by Google Inc. To find the appropriate plug-in please go to: https://tools.google.com/dlpage/gaoptout?hl=de
For further information on Google Inc.’s use of data, please go to: https://support.google.com/analytics/answer/6004245?hl=de